WhitePenguin Help Center

Learn how to create and activate your admin account and add your school information to get started using WhitePenguin.

Discover your administration dashboard with all its charts and graphs. Stay up-to-date on everything happening in your school — all on a single page.

Discover how to use the Full Search feature to quickly find any parent, teacher, or child in your school — all from a single search bar.

Discover how to use Quick Actions to jump directly to common tasks — like viewing children, checking attendance, browsing curriculum, or posting announcements — in just one click.

Stay up-to-date on the most important things happening at your school — new messages, student enrollments, and more — all from the Notification Panel at the top right of your admin header.

Learn how to set up a new classroom in WhitePenguin — configure age ranges, capacity, assign staff, and get your room ready for children in just a few steps.

Learn how to add a new teacher to your school, assign them to a classroom, set their role, and automatically send them an email invitation to access their own dashboard.

Learn how to create a complete child profile in WhitePenguin — fill in the child's details, add parent or guardian information, upload required documents, and save the profile to complete enrollment.

Learn how parents are added and linked to children in WhitePenguin, how to view and manage parent profiles, and how to track their invitation status from the Parents section.

Learn how to create and manage classrooms in WhitePenguin — including adding new rooms, assigning staff, viewing enrolled children, and understanding who has access to do what.

Learn how to use the Activities Dashboard in WhitePenguin — monitor real-time stats, log new activities, and understand what admins and staff can see based on their role.

Learn how to log nap time in WhitePenguin by selecting the classroom and child, then recording the start and end times.

Log meals in WhitePenguin to keep daily records up to date and (optionally) notify parents/guardians.

Log water intake in WhitePenguin to keep daily activity records accurate and (optionally) notify parents/guardians.

Add and upload photos in WhitePenguin to share classroom moments and (optionally) notify parents/guardians.

Log medication in WhitePenguin to keep an accurate record of doses given and (optionally) notify parents/guardians.

Log bathroom and diaper changes in WhitePenguin to keep daily records accurate and (optionally) notify parents/guardians.

Learn how to log a student observation in WhitePenguin to record and share meaningful notes about a child’s daily activities, behaviour, and development.

Learn how to add milestones—manually or from the library—and manage them all in one place.

Learn how to add, update, and delete subjects in your school.

Create curriculums manually or using provided templates, then link them with subjects (modules).

Discover how to view and manage all grading in your school, including: Milestone Title, Class, Number of Students, and Grading Status.

Learn how to select a child and create a portfolio to track their learning. Manage portfolios using the following data: Child Name, Class, Sections, Last Updated, and Status.

Learn how to use the events calendar (monthly, weekly, or daily) to view all admission requests, tours, forms, and leads.

Learn how to create custom tours and admission request forms, then preview them before publishing.

Learn how to view all new leads and admission requests in one place and take action by accepting or rejecting them.

View and manage all admissions for your school in one place.

View the children attendance sheet to track the following data: Child Name, Time In, Time Out, Reason/Note, and Status.

View the teacher attendance sheet to track teachers with the following data: Name, Time In, Time Out, Hours Worked, Reason/Note, and Status.

View the admin attendance sheet to track admins with the following data: Name, Time In, Time Out, Hours Worked, Reason/Note, and Status.

Learn how to send messages to parents, share documents or images, and reply to their responses.

Learn how to message teachers or staff, share documents and images, and reply to their responses.

Discover how to create an announcement using a powerful text editor and share it with your users.

Learn how to create a single invoice in WhitePenguin and send it directly to a parent for viewing and payment.

Learn how to create a recurring invoice in WhitePenguin that automatically repeats on a set billing schedule and sends it to a parent for viewing and payment. Note: An invoice can be converted to a recurring invoice whether it has been sent or not. However, when converting, no details can be edited.

Track all billing reports—including deposits, transactions, and summaries—in one place.

View all attendance reports, including check-in and check-out times, attendance hours, and classroom attendance sheets.

Discover how to track children's learning and activity reports.

How to use Staff Reports in WhitePenguin, part of the Reports & Charts guides.

Learn how to view and track admission reports, including tours and forms.

Learn how to set up and update your school's profile in WhitePenguin — including basic information, daily schedule, and contact details. This section is managed exclusively by the school's admin (owner) account.

Learn how to change your account password and keep your WhitePenguin account secure. This feature is available to all users — Admins, Staff, and Parents.

Learn how to configure notification channels for admins, parents, and staff in WhitePenguin — including email, SMS, and WhatsApp, and how often daily reports are sent to parents.

Learn how to view and share your school's public links in WhitePenguin — including Tour Booking Page URLs and Admission Form links that can be sent to parents or embedded on your school's website.

Learn how to invite new admin users, manage their roles and permissions, and control their access to your WhitePenguin school account.

Learn how to set up your school's preferred payment method in WhitePenguin — either Bank Transfer or Paystack — so parents can pay invoices easily and securely.

Learn how to use the WhitePenguin Kiosk to clock in — for Admins, Staff/Teachers, and Parents. The Kiosk is a shared check-in station (tablet or desktop) placed at the school entrance for daily attendance tracking.

Learn how to use the WhitePenguin Kiosk to clock out — for Admins, Staff/Teachers, and Parents. The Kiosk is a shared check-out station (tablet or desktop) placed at the school entrance for daily attendance tracking.

Learn how to view and reset your Kiosk PIN in WhitePenguin — for Admins, Teachers/Staff, and Parents. The Kiosk PIN is the 4-digit code used at the school Kiosk to clock in and out.

Learn how to use your parent dashboard in WhitePenguin — view your children's attendance at a glance, access your Kiosk PIN and QR code for check-in/out, and stay on top of recent activities.

Learn how to view and manage your children's profiles in WhitePenguin — access their personal details, daily activities, attendance records, invoices, progress reports, and learning milestones all in one place.

Learn how to view all daily activities logged for your children in WhitePenguin — browse the full activity feed, filter by child and time period, and tap into any entry to see its complete details.

Learn how to use the Communication section in WhitePenguin — send direct messages to teachers or admins, view your message history, and read school-wide announcements all in one place.

Learn how to view photos and videos shared by your school in WhitePenguin — browse your children's student profile photos, classroom activity shots, and portfolio images all in one place.

Learn how to view, download, and manage your school invoices in WhitePenguin — track outstanding balances, understand invoice types, and pay securely online using Paystack or Bank Transfer.

Learn how to manage your parent profile in WhitePenguin — update your personal information, address, and password, upload a profile photo, and control your notification preferences.

Learn how to add the WhitePenguin parent portal to your mobile home screen for quick, one-tap access — no app download required. Works on Android and iOS.